"Tech Support is Key to Keeping Customers and NameSilo does not ever disappoint!"
Sky is so skilled and talented. What an asset to NameSilo she is! Sky helped me with a challenge in mere minutes! She has a personality that shines even in an "impersonal" chat setting. She makes it feel super personal!! Thank you Sky!! It's the support personnel of NameSilo.com, like Sky, that keep me as a super happy customer of NameSilo!! There's no American Internet domain registrar and web hosting company with better support techs than NameSilo. No matter the issue, they always come through for you - newbie or tech savvy.
dag.graziano
May 11, 2023
"Perfect for my international domains"
I first started registering .com domains in 1996, and have had a few different registrars over that time for a couple of dozen domains. But I've settled on NameSilo -- easy to manage, great pricing, no need to ever contact support. Great value and easy to deal with. Glad too that some standard included features (like privacy protection) is at no cost, unlike some of their competitors.
yellowostrich312
May 11, 2023
"Sky was AMAZING!!"
Sky was AMAZING!!! Im not sure i deserved her. She was so damn patient with me. I'll affiliate for NameSilo now because if thats the level of service a newbie gets I cant want to see what happens as a lifer. TY Sky!!!
"Terible terible customer support"
Terible terible customer support,
VanessaHolland
May 01, 2023
"Will not remove individuals committing cybercrime"
For some odd reason this company refuses to remove scammers that are abusing its services. I provided a email header and a screenshot and they stated that wasn’t enough to validate which leads me to believe they don’t care about customer security but how much money they can make from the services they offer. I have been tracking a group of scammers who are using multiple domains to run Amazon scams and this is the only domain provider who refuses to cooperate.
Oscar.Bradley
April 27, 2023
"Awesome and prompt support."
I am so glad I did the move to NameSilo. Each and every time I get stuck on something that I am not too sure about, they are always ready and willing to help me out.
lazyleopard403
April 25, 2023
"Namesilo doesn't care about you as a customer, and their support area is really slow."
My domain was suspended without prior notice due to a false abuse report, and I was not notified due to their company policies. Their support team took three days to respond despite multiple emails, phone calls, and chat attempts to obtain a response.
They simply stated that this is how things work with them.
orangedog467
April 22, 2023
"scammers BE AWARE"
"If you have domains set to auto renew, they auto-renew on the 1st day of the calendar month of expiry.
Also, we have a 3-day cancellation policy."
"This is to provide ample time for user to cancel orders in the event they do not wish to have their domains renewed."
Gaslighting 2.0. Be Aware. Scammers try to scam you with auto renewal before expire date. Dirty tricks for a few bucks.
heavydog653
April 22, 2023
"I am 100% satisfied with namesilo"
I am 100% satisfied with namesilo. They are affordable, provide everything you need, and most importantly have great customer service with livechat that is quick, informative, and helpful.
saranicolebaby07
April 22, 2023
"Sky was very well-trained"
Sky was very well-trained, knowledgable, and very efficient. A great pleasure working with her!!
LuisMitchell
April 18, 2023
"Sky is a Rockstar! ⭐️⭐️⭐️⭐️⭐️"
Sky was so helpful and professional while helping me to navigate through several hours of an account reset when I was having trouble receiving emails from the Support team. 10 ⭐️ STARS! Amazing service! Thank you Sky! She went above and beyond to help me through what was for me a very unfamiliar and stressful situation.
happyfish248
April 15, 2023
"NameSilo protects pedophilia"
NameSilo protects pedophilia
NameSilo protects pedophilia and criminals, after numerous reports they do nothing. Lots of animal and child rape sites.
Zootube1(dot)com
Zootube1(dot)com/pics/avatars/*******/*******.jpg
Zootube1(dot)com/pics/galleries/preview/168x224/2000/2039/preview.jpg
Fapdig(dot)com/media/users/*******.jpg
Fapdig(dot)com/media/users/orig/*******.jpg
Zootube1(dot)com/pics/galleries/preview/168x224/2000/2040/preview.jpg
DerekHayes
April 12, 2023
"SCAM - Stay Away"
Please note these are domain name thieves. My company had a simple showcase site. And they suspended me for, supposedly, phishing. When it is false. I'm not a programmer, I wouldn't even know how to do it.
Very brutal communication, which does not allow any discussions. They suspend your account without warning for false reasons.
A complaint will be filed by my lawyer.
FredRhodes
April 11, 2023
"I needed help and contacted Namesilo"
I needed help and contacted Namesilo Chat. Was connected within 10 seconds, and then to Miko within another 15 seconds. I got the info I needed immediately and the service was great. I have used Namesilo Chat numerous times over the years and never had an issue with them: they are always a knowledgeable and helpful staff ready to help. Great service!
"Great registrar"
I've been a customer of NameSilo for years and have never had an issue with them. I use them mainly for name registrations and DNS and all have been great. I am considering switching my hosting to them. Very inexpensive!